Interlibrary Loan & Article Delivery Services (ILLiad)

Contents

1. What is ILLiad?
2. How is ILLiad better than traditional ILL systems?
3. Are there any disadvantages to the electronic system?
4. Why do I need a username and password to use ILLiad?
5. What if I forget my password?
6. What Web browser should I use?
7. Is security a problem if I use a public workstation?
8. Why don't I see all my older requests when I look at my request history?
9. What is Electronic Delivery?
10. Who do I contact if I have problems with or questions about ILLiad?
11. Why does my browser say that you're sending a cookie? What's in it?

What is ILLiad?

ILLiad is the electronic system you use to request an item through Interlibrary Loan. The name ILLiad can be thought of as an acronym for InterLibrary Loan internet accessible database.

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How is ILLiad better than traditional ILL systems?

1. You will find it easier to submit interlibrary loan requests. With ILLiad, you enter your name, address, and other personal information into the system only once - at the time of your first request.
2. Requests will be handled more quickly and accurately because problems arising from misinterpretation of hand-written requests are eliminated.
3. As time goes by, you will receive more and more photocopies through more rapid Electronic Delivery.
4. You can get information about the status of your request through the Web at any time from any location.
5. The Interlibrary Loan Department will be able to help you more efficiently because all data about a request and its handling will be stored in a searchable database. We will also be able to gather statistical information about the performance of the libraries that lend to us, enabling us to make better decisions when choosing a lender to supply an item.

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Are there any disadvantages to the electronic system?

Some people might find it troublesome to log into ILLiad using a username and password. However, we believe it will prove to be less trouble than traditional paper and electronic systems which require you to enter your personal information with each new request.

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Why do I need a username and password to use the Pace Law Library ILLiad system?

Your username and password allows us to give you secure access to information about your interlibrary loan requests. It also enables you to edit your personal information such as your address or phone number.

Your username must be your Pace Law School e-mail address (this is how we are able to restrict access to members of the Pace Law School community). Your password can be anything you like. We recommend that you follow good security practice and choose a password that is different from those you use to access other systems. However, no one but you will know your password, not even the library staff. The password you set is stored in an encrypted file. 

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What if I forget my password?

In the event that you forget your password, please contact the Pace Law Library Interlibrary Loan Department at Inter-library-loans@law.pace.edu. We can then reset your password to a default, allowing you access to the ILLiad system. You will then be able to change your password to something more secure once you logon to ILLiad.

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What Web browser should I use?

You need a Web browser that can handle forms, tables, and, preferably, one that can handle frames. We recommend either Netscape Navigator version 3.0 or greater or Microsoft Internet Explorer version 3.0 or greater. Both browsers are available for the Windows 3.x, Windows 95 or NT, and Macintosh O/S operating systems. Netscape Navigator is also available for UNIX.

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Is security a problem if I use a public workstation?

Yes.  Web browsers cache information and create a history file on the local workstation. This may allow a subsequent user of the workstation to access the system under your name using the browser's Back button to recall a page from the cache, or by finding a page with your personal information in the browser's history file. If you are concerned about the security of your interlibrary loan requests, you can take the following steps:

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Why don't I see all of my older requests when I look at my request history?

From time to time we purge older records from the Pace Law Library ILLiad system.  However, our policy is to keep requests online for several years in order to comply with record keeping requirements of the copyright law.

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What is electronic delivery?

More and more libraries are sending copies of requested items to us in electronic format. In the past we printed these items before delivering them to you. Now, through our new ILLiad system, we are able to provide electronic delivery of these articles in PDF format (Adobe's Portable Document Format). You can read more about this subject on the Electronic Delivery Information page.

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Who do I contact if I have problems with or questions about ILLiad?

Contact the Pace Law Library Interlibrary Loan Department at (914) 422-4137 or e-mail us at Inter-library-loans@law.pace.edu. 

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Why does my browser say that you're sending a cookie? What's in it?

The Active Server Pages technology that we use to provide live reporting for the web sends a Session ID to be stored on your machine. You can refuse this cookie and still be able to use the ILL web pages and ILLiad without any problems.

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